With the SnapCall Pro Suite plan, organizations can receive calls from their website or app, plus get access to the full set of features and products available during a call. For example, with our Pro plan both an agent and a customer will be able to start a call. (inbound & outbound)

Snapcall Pro is also built to allow organizations to set up teams, where their members can cooperate together, have access to their video call recordings, and have better insights into the whole Team. It is easier for the administrator to monitor the overall statistics of the whole workspace, as well as team leads can get a closer look at the performance of their team as a whole.

On the other hand, Snapcall Lite is mainly built for standalone usage or smaller company (up to 5 users), meaning each user has access to their statistics and insights, with the exceptions of video call recordings. Lite users are also unable to let their end users generate Assist or Instant calls links.

More on that is available here.