Getting started
Tips and answers to the most frequent asked questions related to account administrator, so that users and admins can set up Snapcall in the best way for them.
What is SnapCall?
What can I do with SnapCall?
Which data does SnapCall stores?
Is SnapCall GDPR compliant?
Where does SnapCall store my data?
Are my data encrypted?
How can I check the location of my data storage?
Is SnapCall certified ISO or SOC 2?
Does SnapCall performs backup of my data?
How does SnapCall handle my payment data?
What happens when a media expires?
How does media expiration works?
Managing your subscription
Everything about payment methods available, account upgrade, pricing and more.
How do I change or add my payment details?
How do I upgrade my account?
How can I pay my SnapCall subscription?
What happens when a subscription expires?
What happens if my recurring payment fails?
Can I cancel my subscription anytime?
What payment methods do you accept?
What happens when I reach my usage limit?
Manage AI features
Understanding Our AI Features: How They Work, What They Do, and How to Enable Them
What are the AI features available at SnapCall?
Does SnapCall relies on third parties to process AI features?
Can I switch off AI features?
Which data are sent to AI partners?
How can I customize the AI features for my organization?
In Which Languages Is SnapCall AI Output Available?
Workspace Notifications
Clips & Calls notifications
Can I customize email notifications?
Where can I check my notification history?
How quick notifications are sent once I toggle them on?
What can I do if I activate a notifications but no email reaches my inbox?
Can I switch notifications on for specific users or teams?
How can I amend my account's email address?