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Getting started

This section provides step-by-step instructions to help you set up your account for specific use cases. Get everything ready quickly and start using SnapCall with Zendesk the way that works best for you.

1 author7 articles
Media Capture

How to capture media (photo, video, attachments)from your customer

2 authors10 articles
AI media analysis

How to analyze the medias received by the customer

1 author13 articles
Integrations

How to integrate SnapCall to your existing CRM

2 authors51 articles
SnapCall workspace (Dashboard, insights, users)

How to setup your SnapCall dashboard

1 author20 articles
Getting started

Tips and answers to the most frequent asked questions related to account administrator, so that users and admins can set up Snapcall in the best way for them.

1 author41 articles
Troubleshooting

How to solve the most frequent issues related to network, browser. Guide agents to the best way of setting up the tool for them.

1 author17 articles
Products and features

Learn more about SnapCall instant videocalls and SnapCall Clip

1 author110 articles
SnapCall configuration guide

Here's some documentation to best set up your workspace and each feature of Snapcall

1 author9 articles
Articles en français

Documentation pour vous aider à configurer au mieux votre espace de travail ainsi que les différentes fonctionnalités de SnapCall.

1 author17 articles