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Getting started

Tips and answers to the most frequent asked questions related to account administrator, so that users and admins can set up Snapcall in the best way for them.

25 articles in this collection
Written by Alessandro Angioni and Guillaume Chauviere

Snapcall products

Learn more about SnapCall Instant, Assist and Booking and how you can use them to boost your customer experience

24 articles in this collection
Written by Alessandro Angioni and Guillaume Chauviere

Snapcall features

Find answers to any question related to Direct Pay, Instant Picture, Share Link, Quick Connect, Screen Sharing and more

24 articles in this collection
Written by Guillaume Chauviere and Alessandro Angioni

Dashboard, recordings and analytics

How to navigate through charts and data table displayed on the main Dashboard. Manage your Snapcall reporting and download your data.

12 articles in this collection
Written by Guillaume Chauviere and Alessandro Angioni

Snapcall apps

Find answers to questions related to Zendesk, Livechat, Intercom integration and more.

23 articles in this collection
Written by Guillaume Chauviere and Alessandro Angioni

Managing your subscription

Everything about payment methods available, account upgrade, pricing and more.

6 articles in this collection
Written by Alessandro Angioni

Set up and troubleshooting

How to solve the most frequent issues related to network, browser. Guide agents to the best way of setting up the tool for them.

10 articles in this collection
Written by Alessandro Angioni and Guillaume Chauviere