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What happens if my recurring payment fails?
What happens if my recurring payment fails?
Alessandro Angioni avatar
Written by Alessandro Angioni
Updated over a week ago

In case we will not be able to charge your card, Snapcall will ensure to notify your email address first. The email will include all the core information related to the payment, as well as a link to retry it or change the billing data.

Once the email is sent, Snapcall might attempt again to charge your card up to 4 times within the next 30 days. After this, if the payment did not succeed, your workspace will be suspended.

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