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What happens when a subscription expires?
What happens when a subscription expires?
Alessandro Angioni avatar
Written by Alessandro Angioni
Updated over a week ago

When the paid time ends and the plan expires, you will not be able to use Snapcall anymore. A few other aspects to keep in mind once a subscription expires are the following:

  • The account of all the users who joined your Workspace will change status to 'Inactive' but they will be not removed.

  • Your video call recordings are still stored on our system, however, it won't be possible to access them as long as the subscription plan remains 'individual'.

  • On your Dashboard, you will not be able to see your data anymore

You can upgrade back your account as soon as the existing subscription expires if you'd like to restore all the main benefits of your Lite or Pro Suite plan.


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