Yes, SnapCall allows admins to deactivate all AI features, ensuring that no data processed or received from your customers is shared with any third party. To deactivate AI features, follow these steps:
Log in to your SnapCall workspace as an admin.
Navigate to the AI Skills page.
Ensure that all features listed on the page are deactivated.
The list on the page applies for both media received from customers, as well as recordings related to video calls.
If you encounter any issues or need further assistance, feel free to contact SnapCall support.