Yes, there are two ways to ensure AI won't touch any of your media and data stored:
Recommended: If you’d like to completely deactivate AI, please contact our support team at support@snapcall.io and provide your workspace ID or workspace name.
Please note that once AI is disabled at the backend level, any AI skills you add to a Flow will no longer function.
You can delete every AI skill on your SnapCall workspace (you can find the list here). If no AI skill is added on a Flow, SnapCall won't share any media or data to our AI partner, as there's no need to do so.
If you use videocall, make sure that transcript and summary are deactivated from it, as shown on the screenshot below. You can find your videocall flow here.
