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Guide for Zendesk SMB clients

Find all the necessary documentation to add SnapCall into your Zendesk workspace

Quick start guides

This section provides step-by-step instructions to help you set up your account for specific use cases. Get everything ready quickly and start using SnapCall with Zendesk the way that works best for you.

Guide for Zendesk clients

Head here if you have any questions about our Zendesk integration, or if you're looking to set up some advance configuration

Guide for Salesforce clients

Head here if you're looking for a quick set up guide to add SnapCall in Salesforce

Getting started

Tips and answers to the most frequent asked questions related to account administrator, so that users and admins can set up Snapcall in the best way for them.

Products and features

Learn more about SnapCall instant videocalls and SnapCall Clip

Dashboard, insights and analytics

How to navigate through charts and data table displayed on the main Dashboard. Manage your Snapcall reporting and download your data.

Connections and third party integrations

Find answers to questions related to Zendesk, Livechat, Intercom integration and more.

Troubleshooting

How to solve the most frequent issues related to network, browser. Guide agents to the best way of setting up the tool for them.

SnapCall configuration guide

Here's some documentation to best set up your workspace and each feature of Snapcall