SnapCall

Alessandro Angioni

Guillaume Chauviere

Find answers to questions related to Zendesk, Livechat, Intercom integration and more.

Connections and third party integrations

Can I receive inbound call within my CRM?

Connect SnapCall to your CRM

How can I integrate one or more apps to my SnapCall Workspace?

How many apps can I link to my Workspace?

How do I get started with SnapCall Chrome extension?

Does SnapCall offer browser extensions for browsers other than Chrome?

Learn how to connect SnapCall to your CRM via oAuth

Integrating third party apps with SnapCall

How can I install SnapCall into my Zendesk workspace?

How can an agent initiate a video call within Zendesk?

Which Zendesk Tools are currently supported by Snapcall?

Which Zendesk license do I need to start using Snapcall?

How to launch a SnapCall inside Zendesk?

Why can't I see SnapCall in Zendesk?

What is the guest or customer experience when they join a Snapcall through Zendesk?

Why can't I send calls cards in a chat, instead of links?

Can I send SnapCall streams to Whatsapp users via Zendesk?

[Zendesk] How can I request media from a customer when they submit a ticket?

How do I get started with SnapCall in Zendesk?

How can an agent access SnapCall media from Zendesk?

Does SnapCall apply tags to tickets?

Zendesk

How can I use Snapcall within Livechat?

How to install and set up SnapCall on your LiveChat workspace?

How to start a video call with SnapCall on LiveChat

How Can I use SnapCall Clip within LiveChat?

Livechat

How can I connect Salesforce to my SnapCall Workspace?

How can I receive media from SnapCall in SalesForce?

How do I get started with SnapCall in SalesForce?

SalesForce

How can I install Snapcall in my Intercom Workspace?

How to launch a SnapCall inside Intercom?

Intercom

How to integrate Snapcall within Kustomer?

Kustomer

How do I get started with SnapCall in Service Now?

What are the advantages of SnapCall in Service Now?

ServiceNow

How does Snapcall within Zapier works?

What is required to make Snapcall works within Zapier?

How can I set up my first automation?

How many Zapier's third party app are compatible with Snapcall?

Is Zapier integration free of charge?

What is the best to automate in SnapCall via Zapier?

Zapier

Learn how to create your public page and connect your Knowledge Base 

Manage your Connections

Knowledge base - Introduction

How can I connect my articles with SnapCall?

How to Generate an Answer from a SnapCall Clip?

Add relevant keywords and company vocabulary

What is the advantage of adding company vocabulary words?

Connect your Knowledge Base

Overview to Public Pages

Which fields and actions can I customize on the Public Page?

Are public pages free of charge?

How many Public Page can I create?

Does Public Page support multilanguage?

How will my agents be notified of incoming media from clients?

How to configure and set up a Public page?

Which actions can an end user submit from a Public Page?

Can an end user schedule a call?

Introduction to dynamic fields in Public Page URL

Connect and manage your Public Page

How can I add SnapCall in my bot configuration?

What are the advantages of adding SnapCall inside my bot?

How can I add a SnapCall Flow link into my Chatbot configuration?

Can I add a SnapCall link inside a button when using a chatbot?

[Ultimate bot] - How to collect AI output from SnapCall?

[Ultimate bot] - Can I open SnapCall in a Webview?

Connect SnapCall with your Chatbot

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