There are a couple of ways to distinguish regular uploaded content uploaded by SnapCall against the moderated group:
From the media viewer & SnapCall Dashboard
When media is flagged for moderation, its preview is hidden on the main Dashboard page and in the media list. Instead, you'll see a black thumbnail with a crossed eye icon in the center.
When a user or admin opens the media in the viewer, they will see a blurred version of the moderated content. This allows them to decide whether to proceed and view the media or delete it.
From your CRM
If you connect a CRM like Zendesk to your SnapCall workspace, new tickets or private notes will be created for each moderated content. However, these won't be visible in the ticket body.
Instead, the agent will see a note confirming that the media has been flagged for moderation. They can still preview it using the SnapCall app on the right side of the screen.
When media is moderated, SnapCall automatically tags the ticket. This allows you to create custom reports in your CRM and get an overview of how many of your tickets are affected by moderation.