Yes. Workspace administrators can update the default time zone of their SnapCall workspace by navigating to Settings → General and selecting the desired time zone.
The selected time zone is used across the workspace, including scheduling, ticket-related timestamps, and displayed appointment times.
Why Change the Time Zone?
Changing the workspace time zone can help ensure that:
Booked appointments are displayed in your preferred time zone.
Ticket timestamps align with your team's operating region.
Reporting and scheduling remain consistent.
Time values displayed throughout the workspace match your local business hours.