Getting started
This section provides step-by-step instructions to help you set up your account for specific use cases. Get everything ready quickly and start using SnapCall with Zendesk the way that works best for you.
By Alessandro1 author58 articles
- What is SnapCall?
- What can I do with SnapCall?
- What do I need to do to start using SnapCall?
- Setting Up SnapCall: Essential First Steps
- [Guide for agents] - Getting started with SnapCall
- [Zendesk] Getting started
- How do I get started with SnapCall in SalesForce?
- Quelles données SnapCall stocke-t-il ?
- Que puis-je faire avec SnapCall ?
- Qu'est-ce que SnapCall ?
- Configurer SnapCall : Les premières étapes essentielles
- Which data does SnapCall stores?
- Is SnapCall GDPR compliant?
- Where does SnapCall store my data?
- Are my data encrypted?
- How can I check the location of my data storage?
- Is SnapCall certified ISO or SOC 2?
- Does SnapCall performs backup of my data?
- How does SnapCall handle my payment data?
- What happens when a media expires?
- How does media expiration works?
Managing your subscription
Everything about payment methods available, account upgrade, pricing and more.
- How do I change or add my payment details?
- How do I upgrade my account?
- How can I pay my SnapCall subscription?
- What happens when a subscription expires?
- What happens if my recurring payment fails?
- Can I cancel my subscription anytime?
- What payment methods do you accept?
- What happens when I reach my usage limit?
- Workspace Notifications
- Clips & Calls notifications
- Can I customize email notifications?
- Where can I check my notification history?
- How quick notifications are sent once I toggle them on?
- What can I do if I activate a notifications but no email reaches my inbox?
- Can I switch notifications on for specific users or teams?
- How can I amend my account's email address?
- How to send SnapCall outputs to an email address ? (Email integration)
Troubleshooting
How to solve the most frequent issues related to network, browser. Guide agents to the best way of setting up the tool for them.