Video calls - live communications with your customers
By Alessandro1 author38 articles
Video calls - overview
Frequently asked question about our video call solutions
- What are the advantages of video calls compared to standard calls?
- What are the common use of video calls in support?
- Can external participants join a SnapCall?
- Is there a limit of participants in a SnapCall?
- Do SnapCall links expire?
- How can I invite guests to a call?
- Can I invite someone to join a call via SMS?
- Can I limit the options available in the video call interface?
- Can I transcribe a video call? How do I get the transcript?
- Can I make and receive calls with Snapcall using a phone number?
Call recordings
Learn more about how agents can record both video and audio of a call
Quick Connect
Allow customers and agents to join a call from a mobile device