Video calls - live communications with your customers
By Alessandro1 author55 articles
Can I receive inbound call within my CRM?
How can I enable the pointer feature in a videocall?
Video calls - overview
Frequently asked question about our video call solutions
What are the advantages of video calls compared to standard calls?
What are the common use of video calls in support?
Can external participants join a SnapCall?
Is there a limit of participants in a SnapCall?
Do SnapCall links expire?
How can I invite guests to a call?
Can I invite someone to join a call via SMS?
Can I limit the options available in the video call interface?
Can I transcribe a video call? How do I get the transcript?
Can I make and receive calls with Snapcall using a phone number?
Call recordings
Learn more about how agents can record both video and audio of a call
How can I record a call?
Video recordings: use cases and best practices
Can agents record a video call?
Where can I find the recordings?
How long SnapCall keeps recordings?
When is a recording initiated?
Can I automatically transfer every recording to our dedicated server?
How can I disable or activate a booking event?
Can I automatically disable call links?
Can I customize the message on the Booking pages?
How will I get notified when a client contacts me via the Public Page?
Does SnapCall have an IVR?
How can I modify or create an event for people to book calls with?
Can I customize the booking interface to match our brand’s design?
Does SnapCall send automatic reminders to customers before a scheduled call?
Quick Connect
Allow customers and agents to join a call from a mobile device
How does 'Quick Connect' works?
Which devices are compatible with the Quick connect feature?
Which are the best use cases for 'Quick connect'?
How does schedule call works?
Can an agent schedule a call?
Can I synchronized a calendar with SnapCall?
Where can I overview the list of published event?
How can I send an email to the client when they schedule a call?
Can I add working hours within my event?
Can I connect an event to a specific Team?
Can I customize the booking page with my branding?
How to set up email notifications for Call Scheduling ?